We offer a 21-day hassle-free return policy on all orders. If you're not completely satisfied with your purchase, you can return it back to us within 21 days for store credit or an exchange. Simply ship it back at your expense, and we'll take care of the rest!

We do not take responsibility for the misuse or damage of any of our products.

We do not take responsibility for the misuse or damage of any product during shipping.

We do not take responsibility for offshore customs service charges.

Please read the care instructions in product descriptions on our website and care labels on each garment to ensure your product life is as premium as possible.

By using our website, you agree to our Terms of Use. We may change or update these terms frequently. Our website information may not always be 100% accurate and this can include pricing information or product availability. We reserve the right to correct, add or change any information at any given time, and we do apologise in advance for any inconvenience if this does occur.

If there are any queries in regards to your purchased item, please contact us at: info@premiumstore.co.nz